Support Department (click here)
The HotPOP Support Department handles technical problems and questions that current or prospective users may have. Our online support tools can handle most requests, or you can enter a ticket. If you aren't sure which department to contact, start here
Abuse Department (abuse@hotpop.com)
The HotPOP Abuse Department handles the investigation of suspicious activity on our systems. Any issues dealing with abusive behavior by or against one of our users should be directed here. This includes spam.
Sales Department (sales@hotpop.com)
If you are looking to advertise on HotPOP, to inquire about customized services and organizational or corporate mail hosting, or other business development questions and issues, please contact the HotPOP Sales Department.
Billing Department (billing@hotpop.com)
The HotPOP Billling Department handles all questions and issues of our paying subscribers. Please note that if you are having problems with your PayPal account, you should contact the PayPal Support Center
Privacy Department (privacy@hotpop.com)
The HotPOP Privacy depart handles all questions and concerns about our use of personal information. Most questions can be answered by referring to the Privacy Statement
Webmaster (webmaster@hotpop.com)
The HotPOP Webmaster handles all issues dealing with our website. If you are having problems viewing a page or accessing our site, use this address.
Postal Mail
Please send postal mail to the following address:
HotPOP LLC
ATTN: [appropriate department]
PO BOX 508
Newtonville, MA 02460
USA
